Shipping policy

Thank you for shopping with us! Please review our shipping policy below:

  • Orders are processed within 1–3 business days after payment confirmation.
  • Shipping timelines may vary depending on product availability and delivery location.
  • Once your order ships, tracking information will be provided via email.
  • Delivery appointments may be required for oversized furniture items.
  • Customers are responsible for inspecting all items upon delivery and reporting any damages within 48 hours.
  • Shipping fees are calculated at checkout unless otherwise specified.
  • We currently ship within the United States and Canada only.

For any shipping questions, please contact our customer support team at onlineusa@vondom.com.